Frequently Asked Questions (FAQ)
Can I become a CCG member if I don’t live in the US?
Absolutely! You can donate or become a covidCAREgroup member from anywhere in the world. 100% of your membership fees and donations support the covidCAREgroup website, global education, research, & outreach initiatives.
Can you answer questions regarding COVID-19 or my Long COVID symptoms?
COVID Care Group, LLC and the volunteer staff supporting covidCAREgroup.org do not provide medical advice, diagnosis, or treatment.
You can request information on scheduling & pricing for ProMedView Long COVID consultations at consult@ProMedView.com.
Connect with others experiencing Long COVID on our Facebook, Reddit, and Twitter community feeds.
The CCG Long COVID FAQ and education blog offer information about Long COVID and insights into treatment and prevention.
What can I do if I have a problem with the CCG website?
Here are some basic troubleshooting resources that may help:
If you cannot remember your password, or your password doesn’t seem to work, click the ‘Forgot Password’ link on the sign-in pop-up, or click here. You will be prompted for your email, and a password reset link will be sent to that address. You must have already signed up for a CCG membership for the password reset to work.
How do I cancel my CCG Membership?
Once your annual CCG membership is processed it cannot be refunded. Your membership will automatically renew in 12 months unless you cancel your membership by updating your CCG profile here: https://www.covidcaregroup.org/account.
Memberships are valid for one year, at which time the membership will be automatically renewed unless you cancel your membership here: https://www.covidcaregroup.org/account.
Contact Us
Use this form if you have questions regarding:
Volunteer and Advisory Board opportunities
COVID Care Group, LLC and our mission
Services or products we offer
DO NOT use this form to ask for medical advice. DO NOT provide personal symptoms, conditions or other health related information. These inquiries should go to your doctor.
Be sure to review our education page to learn about Long COVID symptoms and strategies to speed up your recovery. You can also utilize our search tool to find information on symptom management.
This inbox is not monitored 24/7 and should not be used to ask for medical advice or urgent medical or psychiatric matters. Please contact your doctor or emergency services for medical
Volunteer Program:
We have a volunteer program for those interested in helping the Long COVID community.
We are seeking people to contribute educational information, create video content, services, or assist with social media management.
This is a formal position that you will be able to list on your resumé. Tell us what your experience, interest and strengths. Include your full name, phone number and country you live in. If we have an opening that fits well with you, we will contact you.
Submit this form and tell us how you can help.
COVID Care Group, LLC is not a healthcare provider and does not provide medical advice, diagnosis, or treatment.